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Systemmeshline

UX friction detection for application journeys

We help Bangkok product teams spot where interfaces slow people down—then leave a ranked list of fixes, not another wallpaper of charts.

Person reviewing an application on a phone

Primary engagement

Most teams begin with a UX Friction Detection Audit: agreed journey definitions, annotated friction signals, and a walkthrough that names the moments worth fixing first.

See the friction audit →

Related work you can request

Workshops, screen reviews, and retainers—priced as informational ranges, booked through conversation.

  • UX Friction Detection Audit

    A focused pass over your app journeys to surface hesitation, rage taps, repeated errors, and dead ends—ranked by impact and confidence.

    From 36,000 THB · 6–9 business days

  • Interaction Hesitation Review

    Deep dive on one or two screens where users pause, mistap, or retry—so the next design change is grounded in evidence.

    From 27,500 THB · 4–6 business days

  • Friction Signal Workshop

    Half-day session to align product, design, and analytics on which UX friction signals matter before anyone debates the charts.

    From 19,500 THB · Half day · on-site or remote

  • Friction Monitoring Retainer

    Monthly refresh of agreed friction views, commentary on material shifts, and a short briefing so leadership stays current.

    From 26,000 THB / month · Monthly · cancel anytime

What clients notice

Evidence from product and design partners who needed clearer friction stories.

“They named the screens where people actually struggle—not just the ones that looked dramatic on a heatmap.”

Pimchanok T. · Product lead, Bangkok lifestyle app

“The workshop gave us a shared language for hesitation and dead ends. Chart arguments finally stopped.”

Daniel R. · Design manager, fintech

“Monthly friction packs are calm and specific. We ship fixes against a ranked list, not gut feel.”

Siriwan K. · Analytics owner, marketplace

Bring a journey that feels sticky

Share your product context and we will suggest the smallest useful next step—workshop, audit, or monitoring.

Start the conversation