UX Friction Detection Audit
A focused pass over your app journeys to surface hesitation, rage taps, repeated errors, and dead ends—ranked by impact and confidence.
Share session extracts, heatmaps you already trust, or read-only analytics access. We define what counts as hesitation, rage interaction, and abandonment for your product, then scan the agreed journeys for patterns that slow people down. The deliverable is a written friction audit with sample-size caveats and a short review so product and design share one picture of where the interface fights the user.
What is included
- Agreed journeys and friction signal definitions
- Annotated friction brief with confidence notes
- Prioritized fix list for product and design
- Live walkthrough for stakeholders in Bangkok or remote
Informational pricing only—no online checkout. Refunds and cancellations are described on our refund policy.