Friction Signal Workshop
Half-day session to align product, design, and analytics on which UX friction signals matter before anyone debates the charts.
Friction numbers only help when everyone agrees what a rage tap, dead end, or hesitation pause means. We facilitate a focused workshop to draft your signal taxonomy, mark optional paths, and lock event definitions. Ideal before a first audit or after a release renamed half your interaction events.
What is included
- Shared friction taxonomy for your product
- Event and exclusion notes for key signals
- Definition of journeys worth monitoring
- Written workshop summary within two business days
Informational pricing only—no online checkout. Refunds and cancellations are described on our refund policy.