Friction Monitoring Retainer
Monthly refresh of agreed friction views, commentary on material shifts, and a short briefing so leadership stays current.
Each month we refresh your agreed friction views, flag material shifts in hesitation or error patterns, and deliver a concise narrative for product and leadership. Includes one briefing call and room for ad-hoc questions that fit the retainer hours. Pricing is informational; engagements are confirmed by conversation—no checkout on this site.
What is included
- Monthly friction pack with commentary
- One briefing call for stakeholders
- Change log for methodology tweaks
- Priority queue for questions within retainer hours
Informational pricing only—no online checkout. Refunds and cancellations are described on our refund policy.